Contact Us
We sincerely invite you to experience the NCE institutional-grade client service system — from account opening and technical integration to trade execution and risk consultation, we provide multi-tier specialised support covering the full trading lifecycle.
Need to Reach Us?
We're Here to Help!
We place the highest value on every client's feedback and enquiry, treating it as important input for optimising our service processes and enhancing the trading experience. Whether you have a query about account services, an order execution status enquiry, a technical system fault report, a compliance policy interpretation request, or a general business enquiry, our professional client support team has standardised response procedures and dedicated liaison mechanisms in place. Please reach us through the official contact channels below — we will ensure a precise and efficient solution is delivered to you within one business day. Your every interaction is the cornerstone of our continuous improvement.
- support@xnce.com General information
- finance@xnce.com Deposit & withdrawal issues
- trading@xnce.com Trading order issues
- it@xnce.com Network & website usage issues
- partners@xnce.com IB & rebate issues
- backoffice@xnce.com Account opening & closing issues
- marketing@xnce.com Marketing cooperation
- legal@xnce.com Legal department matters
- coo@xnce.com Contact our executives
Contact Form
Use the contact form below to send us a message. We will get back to you as soon as possible.
