Please select the corresponding email based on your inquiry type to ensure professional handling by the appropriate team:
- General Account Inquiries and Customer Service: support@xnce.com
- Deposits / Withdrawals / Fund Issues: finance@xnce.com (please attach payment receipt screenshots)
- Technical Issues / Platform Failures / MT5: it@xnce.com
- Agent Partnerships / IB Rebates: partners@xnce.com
- Market Partnerships / Brand Collaborations: Joseph.L@xnce.com
When sending emails, please include your registered email address or MT5 account number to help customer service quickly verify your identity and prioritize processing.